Shandong Luyue Electric Co., Ltd.。

FAQs
WORKING WITH US
Shandong Luyue Electric Co., Ltd. offers a wide range of electromagnetic equipment and industrial control products, including lifting electromagnets, electromagnetic separators, permanent magnetic separators, electromagnetic stirrers, cable reels, rectifier control equipment, power failure magnetic holding control cabinets, and metal detectors.
Our products are widely used in steel plants, mining, ports, power plants, cement plants, foundries, recycling yards, and other industrial fields. We also support customized solutions according to different working conditions, voltage requirements, lifting capacity, installation methods, and control systems.

We can arrange flexible shipping methods according to the customer’s order size, destination, and delivery requirements. For small parts or urgent samples, we can ship by international express or air freight. For large equipment such as lifting electromagnets, electromagnetic separators, cable reels, and control cabinets, we usually recommend sea freight for safer and more cost-effective transportation.
We can also assist customers with export packaging, shipping documents, and logistics coordination to ensure the equipment is delivered safely and efficiently.







Yes. We support customized electromagnetic equipment according to different working conditions and project requirements.
Our products can be customized in lifting capacity, magnetic force, voltage, size, installation method, working temperature, protection level, and control system.
Before production, our technical team will help confirm your application details and provide a suitable solution for your actual operating needs.
First, please send us your inquiry with the product type, application, working conditions, and technical requirements.
Our sales and technical team will confirm the details and provide a suitable solution with quotation. After the order is confirmed, we will arrange production, quality inspection, packaging, and shipment.
We can also provide product photos, testing videos, shipping documents, and after-sales support throughout the whole order process.

- Our after-sales service includes installation guidance, operation training, technical support, troubleshooting assistance, and spare parts supply.
- For overseas customers, we can provide remote support by email, video call, or online communication. If needed, we can also offer maintenance suggestions and help customers solve equipment operation problems in time.
- We aim to ensure stable equipment operation and reduce downtime for our customers.

